ManFirst: Hosp HR Mgmt & Spvsion w/Exam Voucher, 2E

This text focuses on Hospitality Human Resources Management and Supervision topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. This textbook includes an online exam voucher with an access code to be used with the online version of the ManageFirst certification exam.

Chapter Table of Contents

1 - Food Service Operations are Labor-Intensive

2 - Recruiting the Best Employees

3 - Employee Orientation and Training

4 - Foundations of Effective Employee Performance

5 - Facilitating Employees' Work Performance

6 - Meeting Workshift Standards

7 - Employee Professional Development Programs

8 - Ensuring a Lawful Workplace

9 - Employee Compensation and Benefits

10 - Managing a Safe and Healthy Workplace