About the ManageFirst ProgramTM

The ManageFirst Program, created by the National Restaurant Association Educational Foundation (NRAEF) and managed nationally by National Restaurant Association Solutions, is a management development program that equips students with the key competencies they need to begin or advance their management careers in our demanding industry. ManageFirst has been adopted by more than 350 colleges and universities and in a variety of restaurant and foodservice companies.

A competency-based program created with input from industry leaders.
The ManageFirst Program was created to address the needs voiced by industry members and educators. To ensure the program's topics were on target, we worked with more than 400 academics, operators, trainers, hiring managers and executives to conduct an 18-month Job Task Analysis and identify the competencies essential to a manager's success.

The ManageFirst ProgramTM is relevant, comprehensive and flexible.
The program is easy to implement in a variety of settings. Program components include textbooks covering 10 key topics, corresponding exams and certificates, and ManageFirst Professional® credential (MFPTM), which demonstrates a mastery of competencies to future employers. ServSafe® and ServSafe Alcohol® are also a part of the program.

To learn more about the program, simply click on the appropriate link below.

Program Overview
Take an in-depth look at this comprehensive training program.

Program Topics
See all the topics and associated competencies that shape the ManageFirst Program.

Program Components
Learn more about textbooks, exams, certificates and more.